Privacy Policy
This is an English translation provided for convenience. The German version is legally binding.
1. Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) is:
RE-QUEST GmbHNikolaus Akira Vondran
Stationsweg 13
53127 Bonn
Germany
Phone: +49 228 9180 4830
Email: info@re-q.de
2. General information
Protecting your personal data is important to us. We process personal data exclusively in accordance with the GDPR and the German Federal Data Protection Act (BDSG). This privacy policy informs you about the nature, scope and purpose of the processing of personal data on this website.
This website is a purely informational offering. It contains no contact form, sets no cookies, and uses no analytics, tracking or advertising services.
3. Hosting
This website is hosted by an external service provider. Personal data collected on this website is stored on the host's servers. This generally concerns access data (see "Server log files"). The host is:
STRATO AGOtto-Ostrowski-Straße 7
10249 Berlin
Germany
The host processes the data on our behalf on the basis of a data processing agreement pursuant to Art. 28 GDPR. The legal basis is Art. 6 (1) (f) GDPR; we have a legitimate interest in the reliable and secure provision of our website.
4. Server log files
When you access this website, the host automatically collects information in so-called server log files, which your browser transmits automatically. These are:
- the page or file accessed
- date and time of access
- amount of data transferred
- notification of successful retrieval
- browser type and version
- operating system used
- referrer URL
- IP address
This data is not merged with other data sources. The legal basis is Art. 6 (1) (f) GDPR. We have a legitimate interest in the technically error-free presentation and security of our website. The log files are stored for a limited period for security reasons and then deleted.
5. SSL / TLS encryption
For security reasons, this website uses SSL / TLS encryption. You can recognise an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://".
6. Web fonts (Bunny Fonts)
To display fonts consistently, this website uses web fonts provided by Bunny Fonts (BunnyWay d.o.o., Slovenia). When you access a page, your browser loads the required fonts from Bunny Fonts' servers. Bunny Fonts is a privacy-friendly service which, according to its own information, sets no cookies and does not log personal data — in particular no IP addresses — or pass it on to third parties. The legal basis is Art. 6 (1) (f) GDPR; our legitimate interest lies in a consistent and appealing presentation of our website. For more information, see https://bunny.net/privacy/.
7. Contacting us
This website contains no contact form. If you contact us by email or telephone, your details (e.g. name, email address, telephone number and the content of your enquiry) will be processed for the purpose of handling your request. The legal basis is Art. 6 (1) (b) GDPR where your enquiry relates to the initiation or performance of a contract, otherwise Art. 6 (1) (f) GDPR (legitimate interest in responding to enquiries). This data is deleted as soon as it is no longer required to achieve the purpose, unless statutory retention obligations apply.
8. No cookies and no analytics tools
This website uses no cookies, no web tracking and no web analytics services. No usage profiles are created.
9. External links
Our website contains links to external third-party websites, including LinkedIn profiles and the website of Bischof Gebäudemanagement. If you follow such a link, you leave our website. We have no influence over the data processing carried out by the respective providers; the privacy policy of the respective provider applies.
10. Your rights
Within the scope of the statutory provisions, you have the right at any time to:
- access to your stored personal data (Art. 15 GDPR),
- rectification of inaccurate data (Art. 16 GDPR),
- erasure of your data (Art. 17 GDPR),
- restriction of processing (Art. 18 GDPR),
- data portability (Art. 20 GDPR),
- object to the processing (Art. 21 GDPR),
- withdraw a given consent with effect for the future (Art. 7 (3) GDPR).
To exercise your rights, an informal message to the contact details above is sufficient.
11. Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR) if you consider that the processing of your personal data infringes the GDPR. The authority responsible for us is the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia (LDI NRW).
Last updated: August 2026